Top 5 Event Ticket Sales Platforms: Which One Suits Your Needs?

Choosing the right event ticket sales platform can be a daunting task for any event organizer. With a multitude of options available, it's essential to consider factors such as ticket volume, user experience, ticket protection, and industry-specific features. Our comprehensive guide to the top 5 event ticket sales platforms will help you determine which one best suits your needs, whether you're organizing a small networking event or a large-scale festival.

Key Takeaways

• Eventify, Eventbrite, and StubHub are top contenders for high ticket volume events, with monthly users ranging from 10 to 100 million.

• Ticket protection and guarantees are vital features offered by platforms like Eventify, Eventbrite, and Ticketbud, ensuring peace of mind for both organizers and attendees.

• User experience is paramount, and a user-friendly interface that allows for easy event search, purchase, and seat selection can greatly enhance attendee satisfaction.

• TicketLeap and Ticketbud are budget-friendly options suitable for medium and smaller events, offering essential features like social media integration and mobile ticket scanning.

• Before making a decision, consider the specific needs of your event, read user reviews, and explore the customer support options provided by the ticket sales platform.

1. Eventify

Eventify stands out as a fully customised and end-to-end B2B event management platform, catering to a wide range of events from small gatherings to large-scale conferences and concerts. With a perfect score on both Capterra and G2, Eventify's ticketing solutions are highly regarded for their efficiency and user-friendliness.

Key features of Eventify include:

• Branded Event Page

• API and Integration

• Fast Ticketing

• QR Scan and Badge Printing

• User-friendly interface

• Robust analytics

• Customization options for tickets & event websites

Eventify's advanced marketing solutions and media channels offer the necessary exposure to grow your event. The platform's ISO 27001:2022 certification underscores its commitment to security and quality standards, making it a reliable choice for event organizers.

2. Eventbrite

Eventbrite stands out as a user-friendly event management system that caters to a variety of event sizes and types. With a Capterra rating of 4.3 and a G2 rating of 4.3 from 761 reviews, it's clear that users appreciate its ease of use and effectiveness in managing and promoting events.

The platform offers a global reach for event planners and attendees alike, making it a versatile tool for planning, executing, scheduling, promoting, managing, and analyzing events. Eventbrite's key features include event creation with location-based pages, easy registration and ticket sales with payment integration, on-site ticketing with mobile check-in, and lead generation tools.

However, it's important to note that Eventbrite may have a limited set of features for large scale events, and some users have reported issues with providing links or addresses to attendees. Despite these cons, Eventbrite's success stories, such as BeerFest Australia's 35% increase in ticket sales and The Butterfly Club's significant increase in listing views, demonstrate its potential for event success.

3. StubHub

StubHub stands out as a world's largest ticket marketplace, offering over 10 million live events in sports, concerts, theater, and more. With a high Capterra and G2 rating of 4.6, it's a trusted platform for both ticket buyers and sellers.

Key features of StubHub include:

• Mobile App

• Interactive Seat Maps

• Price Alerts

• FanProtect Guarantee

These features cater to various industries, including tourism, marketing, technology, and sports, providing a comprehensive ticketing solution.

While StubHub offers a wide audience reach and the potential for higher resale prices, it's important to note that it also comes with higher fees compared to some other platforms. Customer service quality is a crucial factor to consider when choosing a ticket sales platform.

4. TicketLeap

TicketLeap is a versatile event management platform that has garnered a Capterra rating of 3.9 out of 5.0 and a similar score on G2, reflecting its reliability and user satisfaction. Organizers appreciate its comprehensive features, including a customizable event registration page that simplifies ticket sales.

The platform is particularly noted for its affordability and its ability to cater to a wide range of ticketing needs across various industries. Here's a quick look at the industries TicketLeap serves:

• Conference and Trade Shows

• Festivals

• Arts and Exhibitions

• Tours and Attractions

While it offers essential features like barcode scanning, mobile ticketing, and registration management, some users feel it lacks more advanced features such as marketing automation or dedicated mobile event apps.

For those considering TicketLeap, the platform offers a free trial to test its features and various pricing plans to accommodate different event types. Its seating map function is particularly useful for events with assigned seating, allowing attendees to select their preferred seats.

5. Ticketbud

Ticketbud is a versatile event ticketing platform that caters to a range of industries, including tradeshows, festivals, conferences, and networking events. With a focus on simplicity and efficiency, it's particularly cost-effective for smaller events and nonprofits.

Key features of Ticketbud include:

• Real-time Analytics

• Online Ticket Sales

• Email Marketing Integration

• Mobile Ticket Scanning

However, it's important to note that Ticketbud may have a limited set of features compared to other platforms, which might not be suitable for large-scale events. Despite this, its extensive reporting tools, detailed analytics, and customization options, including white-label solutions, build a strong level of trust with its users.

Conclusion

Choosing the right event ticket sales platform is crucial for the success of your event. Throughout this article, we've explored the top contenders, highlighting their strengths and weaknesses. Platforms like Eventify, Eventbrite, and StubHub cater to high-volume ticket sales, while TicketLeap and Ticketbud are more suited for smaller events with their cost-effective and user-friendly features. Remember to consider ticket volume, protection policies, user experience, and industry-specific needs when making your selection. Ultimately, the best platform for you will depend on your event's size, budget, and unique requirements. We hope this guide has provided valuable insights to help you make an informed decision and lead your event to a sold-out success.

Frequently Asked Questions

What are the ticket volume and availability rankings for these platforms?

Based on the total number of monthly users, the ticket volume and availability rankings are: High (10-100M users) for Eventify, Eventbrite, and StubHub; Medium (1-10M users) for TicketLeap; Low (Under 1M users) for TicketBud.

Do these ticket sales platforms offer ticket protection and guarantees?

Yes, platforms like Eventify, Eventbrite, Ticketbud, and TicketLeap offer ticket protection and guarantees to protect you if anything goes wrong during your ticket purchase or event attendance.

How user-friendly are these ticket sales platforms?

A good ticketing platform provides a user-friendly interface that helps users search for events, complete purchases, and select seats. It's recommended to read user reviews for insights on the user experience before choosing a platform.

Which industries do Ticketbud and TicketLeap cater to?

Ticketbud caters to industries such as tradeshows, festivals, conferences, and networking events. TicketLeap provides ticketing for conferences and trade shows, festivals, arts and exhibitions, tours, and attractions.

What are the pros and cons of using these ticket sales platforms?

Pros include access to a wider audience and potential for higher resale prices. Cons involve less control over ticket pricing, service fees for both buyers and sellers, and limited marketing capabilities for event promotion.

Are there any alternatives to Ticketmaster among these platforms?

Yes, alternatives to Ticketmaster include Eventify, Eventbrite, StubHub, TicketLeap, and Ticketbud, which offer a range of features tailored to specific event needs and may provide a better fit depending on your event and requirements.